RealAlma
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Simple plans. Personal service.

More calls covered.
A clear monthly cost.

A voice desk shaped around your hotel, with call reviews and ongoing support. Choose monthly flexibility or save with an annual subscription.

USD, per property. A one-time $999 standard setup fee applies to all plans. Taxes are extra.

Compare subscription plans

Billed monthly. Credits refresh every month.

Basic

Cover the calls you miss.

$499 / month

Billed monthly

500 credits / month

About 125 four-minute calls

  • One hotel, your existing phone number
  • Busy and after-hours call coverage
  • Your greeting and approved hotel answers
  • Booking requests and direct website guidance
  • Staff handoff and call summaries
  • Monthly call review

Extra credits: $0.95 each

Discuss Basic
Recommended starting plan

Gold

More support for direct bookings.

$899 / month

Billed monthly

1,000 credits / month

About 250 four-minute calls

  • Everything in Basic
  • All-day or overflow coverage—you choose
  • More room for booking conversations
  • Additional call flows for guest needs
  • Booking-request and handoff review
  • Monthly tuning with your team

Extra credits: $0.85 each

Discuss Gold

Pro

For a busier reservations desk.

$1,499 / month

Billed monthly

2,000 credits / month

About 500 four-minute calls

  • Everything in Gold
  • Twice the included voice time
  • More department and staff routing rules
  • Review of recurring guest questions
  • Twice-monthly tuning with your team
  • Priority email support

Extra credits: $0.75 each

Discuss Pro

Annual prices show the monthly equivalent of one upfront yearly payment. Credits are added monthly, not all at once. Call counts assume four-minute calls. All plans cover one property; small groups receive a separate quote.

What is a credit?

1 credit.
1 AI voice minute.

A four-minute conversation uses four credits. Connected AI call time is counted by the second. Ringing time and time with your staff after the AI leaves do not use voice credits.

Credits renew each billing month and do not roll over. Extra credits are billed at your plan's rate, with a spending limit agreed before launch. At that limit, calls follow your agreed fallback.

AI processing and standard US inbound calling are included. Your existing phone bill, forwarding charges, taxes, and optional messaging are separate. Annual savings apply to the subscription, not setup or extra usage.

Before the first guest call

A setup built around your hotel.

01 · Set up

$999 once per property.

Your approved hotel facts, greeting, call routing, staff handoff, and test calls. Standard setup is the same price on every plan.

02 · Connect

Confirm the booking path.

Direct website guidance is included. Live rates, booking changes, and reservation-system connections are checked and quoted separately.

03 · Review

Start small. See what helps.

Agree coverage and a usage limit. Review real calls with your team before expanding. Choose a monthly or annual subscription after your fit review.

We don't take a percentage of your bookings. SMS, payment links, custom system connections, and international calling are optional, separately scoped services. Your written quote lists costs, renewal, and cancellation terms before work starts.

Unsure how many credits you need?

Start with your
actual call volume.

Bring a recent phone report, or tell us how calls work today. We'll help you choose a plan and keep the first pilot focused.

Help me choose Try the demo