RealAlma
Let's talk

For independent US hotels

More hospitality.
Fewer missed calls.

RealAlma is AI voice receptionist software for independent hotels and small resorts. Answer guest questions, capture booking requests, and help guests book direct—even when the front desk is busy.

See it for your hotel Try the voice demo
  • Your phone number
  • Your booking website
  • Your team in control

An example of your next booking call

A better first hello

Be there when a guest is ready.

Before they arrive. Before they book.

THE CHECK-IN RUSH

Guests at the desk. A guest on the line.

Give callers an answer while your team welcomes the people in front of them.

AFTER RESERVATIONS CLOSE

Their trip planning runs late.

Help a guest with room questions and the next step toward booking direct.

AFTER THE AD CLICK

One question before they book.

You brought them to your website. Help them keep going when they call for an answer.

How it works

A warm welcome.
A clear next step.

Your hotel has its own way of doing things. Start with the calls you miss and build around the systems you already use.

  1. 01

    Your number. Your welcome.

    Guests call your published number. Route busy or after-hours calls to an AI voice desk with your hotel's greeting.

  2. 02

    An answer. A next step.

    Use your approved hotel facts. Capture dates and room needs, then guide the guest to your direct booking website.

  3. 03

    Your team stays in the loop.

    Pass along the request and next steps. Calls that need a person follow the handoff rules you choose.

Live rates and confirmed bookings are available only after we verify and connect a supported booking system.

The call before the stay

Small questions.
Real booking intent.

Parking. Pet policies. A late arrival. Sometimes a guest just needs an answer before they book. Give them one, in your hotel's voice.

Try a sample conversation
A late-night booking inquiryIllustrative conversation
Guest

“We're driving in late on Friday. Can we still check in?”

RealAlma · AI voice desk

“Yes, late check-in is available. Are you looking to book a room, or do you already have a reservation?”

Guest

“We haven't booked yet. Two people, two nights.”

A guest helped toward your direct booking website.

Sample hotel policy. Your answers and booking steps are agreed during setup.

Independent by design

Your property has character.
Your phone service should, too.

Built for year-round US boutique hotels and small resorts with roughly 40–150 rooms. For owners, GMs, and operations leaders who invest in direct bookings and want more support for their team.

See if we're a fit
40–150rooms. One personal welcome.Independent hotels · Small resorts

Start with one property

Let's look at your
next booking call.

Bring your hotel website and tell us how calls work today. We'll review your phone setup, direct booking path, and where a small pilot could help.

Book a 15-minute call Plans from $499/month